As CSMs, which is how cool people refer to us, we make sure our customers are successful in working with our products and blow their competition out of the water.
We love our system and train our customers in its use. We make sure they know their way around Greenbyte services and make sure they are heard within the organization (and trust us, they can sometimes be loud).
We are the link between Greenbyte’s services and users. We listen, teach, train, advise, update, report, fix… we are jacks of all trades - and master them all.
We get involved with new customers from day one. Our first mission, onboarding them and making sure their assets get installed as fast as possible in Greenbyte Energy Cloud.
When companies shrewdly choose us, we are the ones showing them every corner of the software. Online sessions, on-site visits... anything, to train our neophyte customers and make sure 'they’ve got this'!
At Greenbyte as well, things are not always peachy; sometimes, our users run into issues they need help to fix. Fear not, the CSMs are here. We listen attentively and show our users ways around any issues!
We are in constant communication with our customers and make sure that the precious information and feedback we gather flow through the entire organization and help Greenbyte provide even better services.
We often give our customers a shout, just to see how things are! We make sure that they are happy and enthusiastic about our service and that they are utilizing it to its full extent.
Greenbyte Energy Cloud is constantly improved and updated with new ssssmokin’ features. We ensure that our customers are aware of everything and anything new and how to make brilliant use of it.
At Greenbyte, we work closely together to accomplish great things. We trip, fall, fight, win, and conquer together, all day, every day. Does that resonate with you? Check out our open positions!
Follow the Greenbyters at work and in the wild to learn more about our company and culture!