Frequently asked questions

Do I have to be a Greenbyte customer to purchase add-ons from Marketplace?

Yes.

Are Marketplace add-ons free or priced?

Both. Fees for add-ons are detailed in the fee schedule, provided to customers upon request.

Can I develop add-ons for Marketplace?

In the future there will be a dedicated site available with deep API documentation for third-party developers. In the meantime, you can contact success@greenbyte.com to get API access.

How do I order an add-on?

To be able to purchase Marketplace add-ons customers need to be on a Greenbyte contract signed after November 1st 2019, which denote the add-on purchasing process. Once you've found an add-on that you want, click the 'Order' button and fill in your details. A Greenbyte customer success representative will reach out to you for more information and provide you with an order form. When you've signed the order form and your add-on will be activated. In order to purchase Add-Ons from the Marketplace customers need to be on a contract with Greenbyte signed after November 1st 2019 that describes the process for purchasing Add-Ons.